For your security, your policy documents are password protected.
Important Notes:
What is the password format for your documents?
For customers, please enter your date of birth in the ddMmmyyyy format, followed by the last 4 characters of your NRIC/ FIN/ passport number as per our records.
For example: if your date of birth is 1 January 1983 and your NRIC is S0541234A, then your password will be: 01Jan1983234A.
Your date of birth in ddMmmyyyy format
Last 4 characters of your NRIC/ FIN/ passport number
Example
01Jan1983
234A
Alternatively, you can access your documents in the HSBC Life SG app if you are an existing policyholder.
Download the HSBC Life SG App:
For assistance, please contact us at:
Tel: (65) 6880 4888 (between 09:00 and 17:00 from Monday to Friday, excluding public holidays)