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Customer Login

HSBC Life SG app users will not be able to log on or register for an account from 16th August 2025 (21:00) to 17th August 2025 (12:00). Thank you for your patience as we make refinements to our app following the system transition.

If you have an existing account and this is your first login since 1 August 2025, please log in using the default password in the format of your 'date of birth' <ddMmmyyyy> followed by the 'last 4 characters of NRIC/ FIN/ passport'. For further assistance, please reach out to our Customer Care team at (65) 6880 4888.

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If you need any help, please contact HSBC Life at (+65) 6880 4888 or send email to:

For Life policies: cc.life@mail.life.hsbc.com.sg For Health Policies: cc.h@mail.life.hsbc.com.sg

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